Privacy Policy
Last Updated: November 5, 2024
1. Information We Collect
We collect the following types of information when you visit or use our website or services:
- Personal Information: Name, address, phone number, email address, payment details, and other identifying information you provide when making a service request or booking an appointment.
- Usage Data: Information about how you access and use our website (e.g., IP address, browser type, pages visited, and time spent on the site).
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our appliance repair services.
- To process your service requests, bookings, and payments.
- To communicate with you, respond to inquiries, and provide customer support.
- To send marketing communications, promotions, and offers (if you have opted in).
- To analyze usage trends and improve the functionality and content of our website.
- To comply with legal obligations and enforce our policies.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Trusted third-party service providers who assist us in operating our business (e.g., payment processors, email providers).
- Legal Compliance: If required to do so by law or in response to a legal request (e.g., subpoenas, court orders).
5. Your Rights
You have the following rights regarding your personal data:
- Access and review your personal information.
- Request corrections to any inaccurate information.
- Request the deletion of your personal information, subject to applicable laws.
- Opt-out of marketing communications at any time.
6. Contact Us
If you have any questions or concerns about our privacy policy, please contact us at: